Technology with Human Connection
What’s behind the name?
Ek Balam means “Black Jaguar” in the Mayan language—a symbol of strength, agility, and protection. That spirit guides everything we do: building dependable healthcare solutions that help small practices stay responsive, organized, and ready for every patient—every day, any time.
At EK Balam Healthcare Solutions, we believe technology should feel less like a machine and more like a trusted member of the team. We build tools that support patient access and first contact—so clinics can respond faster, reduce missed requests, and deliver a more personal experience without adding front-desk pressure.
Based in Dallas, Texas, we bring years of experience in telecom operations and engineering into healthcare workflows. That foundation means we understand systems end-to-end—from uptime and call reliability to real-world usability. We design technology that just works, because we’ve spent our careers building communication systems that can’t afford to fail.
Our goal is simple: help practices provide better access, smoother follow-through, and better care—any day, any time.
Perfect for concierge & DPC practices—and built for any clinic that values personal, white-glove follow-through.
💡 Our Mission
To simplify first contact for small practices while keeping human connection at the center of every interaction.
💙 Our Core Values
🧩 1. Simplicity That Empowers
Technology should make care teams’ lives easier. Everything we build is designed for clarity, speed, and ease of use — so you can focus on patients, not managing software.
⚙️ 2. Reliability Through Engineering
Our telecom background drives everything we do. We build systems that stay strong, stable, and dependable — because patient requests don’t stop when the office is busy.
🤝 3. Empathy for Care Teams
We understand the pace, the interruptions, and the pressure on small practices. Our solutions reduce missed requests, lighten front-desk load, and help teams deliver a more personal experience.
💬 4. Integrity in Partnership
Every relationship is grounded in honesty, transparency, and mutual success. We listen first, build thoughtfully, and support you like a long-term partner — not a vendor.
🤝 Our Promise
We don’t just deliver software — we support care teams.
Because technology should never replace human connection; it should strengthen it.
That’s what drives us.
That’s Ek Balam Createch LLC.
© 2025 EK BALAM CREATECH LLC (Operating as EK BALAM)